Hangzhou Tech Drying Equipment Co., Ltd.
Website: techdrying.com
Last Updated: May 1, 2026
1. Who We Are
Hangzhou Tech Drying Equipment Co., Ltd. (“Tech Drying,” “we,” “us,” or “our”) is an industrial wood drying kiln manufacturer headquartered at No. 578, Baini Rd, Linan, Hangzhou, China. We operate the website techdrying.com (the “Site”) to serve customers and prospects across 46+ countries.
For any privacy-related inquiries, you may contact us at:
Email: [email protected]
WhatsApp: +86 136 6663 1966
2. What Information We Collect
We collect information in the following ways:
a) Information You Provide Directly
When you fill out our contact or quote request form, we collect:
– Full name
– Email address
– Phone number or WhatsApp number
– Company name
– Your message or inquiry
– Website URL (optional)
b) Information Collected Automatically
When you visit our Site, we may automatically collect:
– IP address and approximate geographic location
– Browser type and version
– Device type and operating system
– Pages visited, time spent, and referring URLs
– Cookie identifiers (see Section 6 below)
c) Communications
If you contact us by email or WhatsApp, we retain records of those communications, including any attachments or files you share.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes or product information
- Process and fulfill orders and manage your customer relationship
- Provide after-sales support, including technical assistance, commissioning coordination, and drying schedule preparation
- Send relevant follow-up communications about your inquiry or order
- Improve our website by analyzing how visitors use it
- Comply with legal obligations applicable to us as an international manufacturer and exporter
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
4. Legal Basis for Processing (for EU/EEA Visitors)
If you are located in the European Union or European Economic Area, we process your personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):
| Purpose | Legal Basis |
|---|---|
| Responding to your inquiry | Legitimate interests (Article 6(1)(f)) |
| Processing your order | Performance of a contract (Article 6(1)(b)) |
| Sending marketing communications | Consent (Article 6(1)(a)) |
| Complying with legal obligations | Legal obligation (Article 6(1)(c)) |
| Improving our website | Legitimate interests (Article 6(1)(f)) |
5. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service providers who assist us in operating our website or conducting our business (e.g., email hosting providers, website analytics tools), under strict confidentiality agreements
- Our international installation and commissioning partners, where necessary to fulfill your order
- Legal authorities, if required to comply with applicable law, a court order, or a government request
- Business successors, in the event of a merger, acquisition, or sale of company assets
All third parties we work with are required to handle your data securely and only for the purpose we specify.
6. Cookies
Our website uses cookies – small text files stored on your device – to improve your experience and analyze site usage.
We use the following types of cookies:
| Cookie Type | Purpose |
|---|---|
| Essential cookies | Required for the website to function (e.g., session management) |
| Analytics cookies | Help us understand how visitors use our site (e.g., Google Analytics) |
| Functional cookies | Remember your preferences (e.g., language selection) |
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality.
7. International Data Transfers
As a China-based company serving a global audience, your personal data may be transferred to and processed in the People’s Republic of China and other countries outside your own. These countries may have different data protection laws than your country of residence.
When we transfer data internationally, we implement appropriate safeguards, including contractual protections consistent with applicable law, to ensure your data remains protected.
8. Data Retention
We retain your personal information for as long as necessary to:
– Fulfill the purpose for which it was collected
– Comply with our legal, accounting, and reporting obligations
– Resolve disputes and enforce our agreements
In practice, inquiry data is typically retained for 3 years from last contact. Customer order data may be retained for up to 7 years to meet commercial and tax recordkeeping requirements.
9. Your Rights
Depending on where you are located, you may have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Correction | Ask us to correct inaccurate or incomplete data |
| Deletion | Ask us to delete your personal data ("right to be forgotten") |
| Restriction | Ask us to limit how we use your data |
| Portability | Request your data in a machine-readable format |
| Objection | Object to our processing of your data for certain purposes |
| Withdraw Consent | Where processing is based on consent, withdraw it at any time |
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
If you are located in the EU/EEA and believe we have not addressed your concern adequately, you have the right to lodge a complaint with your local data protection authority.
10. Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. These include:
- Secure (HTTPS) transmission of data on our website
- Access controls limiting who within our organization can view your data
- Regular review of our data handling practices
No method of transmission over the internet is 100% secure. If you have concerns about a specific security issue, please contact us immediately at [email protected].
11. Children's Privacy
Our Site and services are directed exclusively at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
12. Third-Party Links
Our Site may contain links to third-party websites (e.g., partner sites, social media platforms). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
14. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Hangzhou Tech Drying Equipment Co., Ltd.
No. 578, Baini Rd, Linan, Hangzhou, China
Email: [email protected]
WhatsApp: +86 136 6663 1966
Website: https://techdrying.com